CarMax Trade-in vehicles are not held for the 5 days they say you have to back out of any deal. Rip-off! Davie Florida
Went in on Sunday and traded-in my vehicle for one of theirs. They said I had 5 days to back out of the deal. Two days later I came back wanting my vehicle back and they said they had already auctioned it off on Monday...MONDAY! the after I brought it in!
Later I found out that, the way they do this is in two separate transactions: first they buy your vehicle and, Second they sell you their vehicle. This means that, if you wanted to comeback later on for your vehicle they can't do anything about it but, sell it back to you or you would have to buy another one of they own vehicles because (like in my case) they've already sold yours! They don't tell you this when you first walk-in.
Alejandro
miami, Florida
U.S.A.
1 Updates & Rebuttals
J
JACKSONVILLE,Florida,
U.S.A.
Did you read your paperwork?
#2Consumer Comment
Mon, June 28, 2004
I have seen the paperwork that Carmax has you sign when you trade a vehicle. It clearly states that they are two separate transactions and the sale of your vehicle to Carmax is final.
And it's not like they took your car and didn't give you any money for it when you returned it to Carmax. If I recall correctly, you received a bank draft for the appraisal amount of your vehicle. Right?
Next time read all of the paperwork that you sign and you will not have a problem.