Complaint Review: Carmonkeys.com

I used Carmonkeys.com to get my engine information to purchase a Transmission by using their VIN# decoder. The information looked right, make, model, 4x4 sport everything a consumer would know about their car...except it listed my engine as 4.7 L when it is actually a 5.9 L. When you select your item the picture depicts a clean part, but in reality they get the parts straight from an Auto Wrecking dealer, When the transmission was delivered, it was the wrong transmission, it had over 180,000 miles on it, it was rusted everywhere and the sensors were broken and unsuitable for install . When I called to ask how they tested it and how it could pass it with a “5 year warranty” that cost extra, they said they tested it while still in the original car (came from B&R Auto Wrecking) and no chunks came out. When I informed them that carmonkeys.com’s VIN decoder listed my information incorrectly they said that it was my responsibility to order the correct item and didn’t take any responsibility for misleading their customers and supplying inaccurate information.

I had to return the transmission at my cost, and they are trying to charge me a 20% restock fee for the junk they delivered that was shipped back to the Wrecking yard.  I am disputing all cost related to this transmission, the site is deceitful, unreliable and thieves.