Carousel Checks Charged me without sending the product. Will not give refunds. Inadequate customer service. Internet
This was a very small order. Only 200 checks. I had it sent to me by "bulk" mail. They said about 14days I should receive them. After 16 days I contacted their customer service dept. Told them I did not receive them. Now they said it should take 21 days. Well it was 23days and no checks. I asked for a refund. They said they don't give refunds on printed items and they would reship them. I said....if you have to reship them, obviously you have to remake them. If you have to remake them, then don't and give me a refund. They did not cooperate. They insisted on reshipping and remaking. Now I still have to wait an additional 10 to 14 days for "200" checks. I wouldn't do business with them again if they were the only printer around. They need to learn how to run a business, and take care of customers.