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  • Report:  #100685

Complaint Review: Carowinds

Carowinds Carowinds security and employees abuse minors Charlotte South Carolina

  • Reported By:
    Camden South Carolina
  • Submitted:
    Tue, July 27, 2004
  • Updated:
    Tue, July 16, 2013
  • Carowinds
    14523 Carowinds Boulevard
    Charlotte, South Carolina
    U.S.A.
  • Phone:
    704-587-9006
  • Category:

Carowinds security and employees abuse minors!!!

My husband and I are stunned at what took place by Carowinds security and employees today. (7-26-04)

Our son Ben age 17, daughter Penny age 13, and their grandmother visited Carowinds today.

Our son and daughter were exiting a roller coaster when my daughter started crying because she could not get her seat belt off. She has ADHD and is very emotionally, which causes her to panic. Our son turned around, rushed back to his sister when he bumped into several people. He apologized and rushed on to help his sister. After they exited the ride and he calmed down his little sister, he was approached by a security. He was dragged off. My mother identified herself as Ben's grandmother and asked what was going on. She was told BUTT OUT, THIS DOES NOT CONCERN YOU.

The officer continued to drag my MINOR child behind a secluded building. He told Ben he was being charged with sexual assault on a staff member. Ben recounted what happened to the officer. The officer said their story matched concerning his sister but claimed Ben grabbed the girl in an inappropriate place and was rude.
Then the officer took Ben and forced him to apologies for something he did not do in front of many people without allowing his grandmother to say a word.

Since when do they train security people and staff to:
Verbally assault minors Subject minors to Public humiliation Question a minor without allowing a guardian present. (Clearly against the law)

Michelle
Camden, South Carolina
U.S.A.

3 Updates & Rebuttals


LovingtheLaw

Charlotte,
North Carolina,

Check your accuracy

#4General Comment

Tue, July 16, 2013

You stated that security has a right to do a "citizens arrest" which is accurate, that is all security has the right to do and can still be sured in court for false imprisonment. As for a security officer having the same jurisdiction as a deputy sherrif that is inaccurate. Security officers are not police and are suppose to respond in a peaceful manner. Security officers can be arrested and sued for mistreatment and many other things. But in NO way are police, nor are they like a deputy sherrif.


K9guy

East Syracuse,
New York,
U.S.A.

SC Security

#4UPDATE EX-employee responds

Sun, March 02, 2008

Just to correct some information, while you are right that NC security has no arrest authority other then citizen's arrest the Carowinds Park Security is certified by the State of South Carolina and with that certification has the same authority as a deputy sheriff while on the property.


Willard

Norcross,
Georgia,
U.S.A.

There is no way

#4UPDATE EX-employee responds

Wed, July 06, 2005

I worked for Paramount Parks (different park however) in the security department for two years. It was company policy that no juviniles were spoken too without the guardian at least being notified, and present if requested.

Furthermore, some parks have both park police and security. Security officers are not even permitted to touch individuals unless they themselves are assulted. It should also be noted that security guards in North Carolina have no arrest athourity.

If this story did happen as you have stated, then I'm pretty sure that that employee recieved a severe punishment. Most likely he was terminated. Furthermore, you could have had the officer arrested for the way he handled your son.

However, having worked for amusement parks for awhile now, I can say that guests tend to get upset and over react to such things as getting bumped into. I fail to understand this, but it happens. Once people get upset, words are exchanged, and security gets called to handle the situation. Typically, its best to pull the alleged offending party away and speak to them in a neutral location. But as I stated before, typically we have to notify the parents when we speak to someone.

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