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Carpet Mills Of America Does not honor their contract Arlington Texas
In August 2003, I entered into a contact with Carpet Mills of America to carpet all areas in my house, except where otherwise noted. When the installers came, they immediately went to work. At 1 p.m. they all left my house and waited outside. My salesman called and stated he made an error in measuring. They ran short of carpet and wanted me to pay an additional $685.00 to finish the job. I refered them to their contract. I told them I had a contract for the agreed price, and I expected them to complete the job. They refused. In addition to their mistake, they broke $1100.00 dollars worth of collectables, which they refused to pay for. I withheld the balance of the money due. Under Texas law, we had a signed and sealed contract.
They attempted to put a mechanics lien on my property. I got an attorney. $1000.00 dollars later in legal fees I am now going to court. With my evidence of pictures of the job not being completed and a box of broken collectables, I am sure the judge will see Carpet Mills of America for what they are. A DISHONEST FLOORING COMPANY WHO LIES CHEATS AND STEALS.
They are suing me for the balance due.
This company is under handed, sneaky, and unreputable.
Looks like court will be in May
Mike
Flower Mound, Texas
U.S.A.
1 Updates & Rebuttals
Michael
Flower Mound,Texas,
U.S.A.
Court case settled ..but ...Find an American owned company with scruples to do your work.
#2Author of original report
Mon, August 23, 2004
8/23/04. The owner of Carpet Mills of America (also known as Carpet Mills) and I settled out of court. He assured me he had the exact carpet in the Arlington warehouse. I was to call and schedule the installation. When I did, to no ones surprise,he lied. He had to order the carpet. What did you expect from this company? Honesty! I was given two choices. Wait for the carpet to come in, that would not match, or he would recarpet the entire house.
Folks, Wally Mallah the president of CMA budgets for unhappy customers. He could care less if he makes you happy. He has too much business to bothered by customer complaints. By the way, he zeroed out my account. I don't ever want this company in my residence again. Find an American owned company with scruples to do your work. AVIOD CARPET MILLS OF AMERICA!