Complaint Review: Carribbean cruise line /

2015, 

 Received phone call stating I was chosen for cruise, Free, just had to pay $118.00 for two for taxes . Went through the whole sales pitch The Caribbean cruise line? They went to tell me that I would have ten days between Florida and 4 nights on the Grand LUCAYAN ISLAND AND TWO TO FOUR NIGHTS IN FLORIDA. I talked to many salesman over like the 45 min phone call, as they fed me their pitch. I told them I had been on cruise before but wanted to take my girlfreind and possibly get married on island , so they stated we will give you a discount for wedding present? They kept trying to sale me the cruise , I finally said yes , but asked the rep four times if I had to do a time share he said no, I gave them my information, and startEd making my payments, I had eighteen months to use my vacation. 

I planned my vacation two months early, which was 2-16-2016. The cruise line sent me my itenirary, and was I ever upset when I received it and seen that I had to do a timeshare after being told four times that I didn't have to do one! I immediately called the reservations line and complained and asked for a refund , stated I could get one but only would be half of what I paid? I told the lady I believe her name was Queen? That it was a bunch of bs  and lots more , say I was p.o. All she said was she could talk to her supervisor and see what they can do. Maybe 10 min. Later they called back said they would upgrade my room at motel? So , I calmed down.

Well  it's the day of the trip, flew to Fort Lauderdale , the reservations called me two weeks prior said they had to change my rental to budget, because Alamo didn't take debit cards, and went over itinerary , I said fine, well we arrived in florida and went to budget waited in the long lines for over an hour, got to counter no rental at budget? My blood is boiling know! Asked what I was suppose to do? Went outside tried to call reservations and well well, by no surprise couldn't get ahold of no one, no one was answering phones , or busy?  I decided to chance alamo rental and , God was on my side cause my car was still on hold at Alamo. 

Drove to Ramada , couldn't check in to room until 3pm, and my room has been on reservation for months. This motel was suppose to be an elegant motel, were movie star stay, this was the line I was fed, by sales man, more bs. it was a run down place that could use to fixed up alot, people rude, once we were in we went to room asked maid for towels, she asked what room and we put do not disturb sign on door, . my girl friend was changing and the door opens up? Didn't understand that? We did it again the next day and girlfriend set a trap and even with sign on the doors she came in again, 

i went to time share the next day was only suppose to be 2 hours was there 4, they were pissy cause I came to timeshare n didn't buy, told them  was told I didn't have to do timeshare, that was first day lost on vacation, before getting tickets the day of cruise 45 min. Before going to port you have to do another timeshare to get your boarding passes. We are finally on boat, says to board by noon, don't leave till 6 pm, another lost day vacation? We arrive in Bahamas grand lucayan, all inclusive , more waiting in line check in your given a beeper when room is ready, at five , I had to raise Cain just to get room , another day lost , all meals and liqueur included , we wasn't even able to book a reservation for dinner everything full? We ate at the sub shop. The last day a guess told us of a place to eat?. I feel that they got my money and my irk friend I got royally screwed out of our money and made sure to tell the other guest that was getting ready to take this trip What to do so at least they could enjoy their time since we did not. I would never recommend this cruise line to any one. My next trip will be with carnival, and after all this mess we did not get married as planned to disappointed.