Complaint Review: Carrington Mortgage Services LLC (Cynthia Snyder & Jon Kane)

STAY AWAY from this company!  This company and loan officer stated they will have no problem closing a mortgage within 45 days.  This was a purchase loan that they kept extending and extending with excuse after excuse.  The loan officer Cynthia Snyder and her boss Jon Kane kept giving me excuses and bad information.  They almost made me lose the property I was purchasing, and their communication was non-existent.  I finally purposely waited for a reply for a closing, and they never even had the courtesy of communicating for at least two weeks. 

My purpose here is to make other aware of this unprofessional company and personnel, so others will not go through what I did.  I have been in the mortgage business for over 25 years as an originator and owner, and if I did what they did I would be out of business.  Do yourself a favor and use another company like I did, or expect to be handled very unprofessionally.