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  • Report:  #35106

Complaint Review: carsmart

Carsmart rip-off scam con artists Highland Indiana

  • Reported By:
    hammond in
  • Submitted:
    Thu, November 14, 2002
  • Updated:
    Mon, January 05, 2004
  • carsmart
    9424 indianapolis blvd
    highland, Indiana
    U.S.A.
  • Phone:
    9247100
  • Category:

This is in regards to a 1998 Ford Windstar LX.
We were stuck paying 18,000.00 for it, and it fell apart they wouldnt fix it. It only had 32,000 miles on it.

It looked nice, till we bought it and took it home, we had it in the shop within the first month. The side sliding door was falling off, one of the seatbelts broke, and with kids, thats not very safe.

They wouldnt let us get out of the vehcile for anything, and they wouldnt fix it for us, even though we were paying for a warranty. We were suposto be getting 7.9% intrest, and they didnt tell us that it was 21%. We had perfect credit, till that van. They are a terriable company, and dont care what they sell.

They also go back on their word. If you buy a warranty, dont expect them to stand by it either.

mike
hammond, Indiana

1 Updates & Rebuttals


MIKE

HIGHLAND,
Indiana,
U.S.A.

THE STORE CHANGED HAND AND IS UNDER NEW OWNERSHIP

#2REBUTTAL Owner of company

Mon, January 05, 2004

AS OF 09/02/02 . THIS IS NOT A TRUE REPRESENTATION OF THE CURRENT OWNERSHIP .

WE WOULD LIKE TO HAVE THE CUSTOMER CALL US EVEN IF THE VECHICLE WAS SOLD BY THE PREVIOUS CARSMART.

WE WILL TRY TO HELP THEM IN ANYWAY WE CAN .

PLEASE CONTACT JOE OR MIKE .

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