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Cart Designers Took over 4 months from promised date, charged $4000 for a $1200 template, didn't fix immediately when website stopped working Austin Texas
I don't usually leave bad reviews, but I do not wish this to happen to anyone else as I'm reading threads/forums on other people using Cart Designers services and getting a horrible experience as myself.
When contacting them, they said they'll give me a custom design for $4000 - and of course their sales guy, or rather CEO, was quite convincing in the matter. Let me just say - I didn't get $4000 worth of services and had horrible customer experience while at it.
We were told we would get the following:
After 2 different designs which took a month to get, both were absolutely horrible. It looked like a web design from 1999. Their next design wasn't any better. I was starting to think this was a different company when looking at the designs on their website. How can they be so completely different?? So, I said to go ahead and use one of their template themes, but seeing as how I was paying for a customized theme price, I asked if I would get my money back since they're no longer creating a custom theme for me. No response on that end, except a final rendering of my website (exactly copying their template theme).
I'm thinking - ok, at this point, I just want a new website up so I'll swallow some of that cost. Bad mistake - I should have fought it to the end. Now if they copied a template and it worked perfectly, but they were able to fix a few things I wanted differently, I would've been ok with spending for the customized fee. However, not only did they copy the design to a T, but they didn't change ANY of the main things I asked since they said they didn't have the capability to change it or it would cost me extra. WHAT??
There are so many awful things about this company I could probably write a whole page on. But to cut to the chase, here are the worst things:
Bottom line: Please do your research and use another company. Cart Designers was a complete rip off. I didn't get anything to show for a $4000 redesign and development. I probably could've paid for a $200 theme and gotten the same thing.