Complaint Review: Carvana

Still waiting on my car.  I would definitely not trust their advocates when they say they will have the car delivered, nor would I put any faith in the confirmed delivery time they send.  After multiple issues including trade-ins, dealing with over 10 of the Carvana advocates (who all promised to call me back but never did), and have a 36 hour technical glitch that prevented anything occurring with my account (including delivery scheduling).

I can wholeheartedly say that I will not recommend this company to anyone.  They have my money, and I currently have car insurance on a car that they claim can not be found. After guaranteeing delivery several times, I am not not guaranteed any time in the next week because they can not locate the car.  This is very disappointing customer service and very a poor business model. Buyers beware!!