Complaint Review: Casas Adobes Oral & Maxillofacial Surgery

I was referred to Casas Adobes Oral Surgery for dental work.  The place looks nice, but don't be fooled they are setting you up to misquote their service fees, discourage and refuse followup access and then to add insult to injury, send unauthorized bills for services not provided.

I have had several conversations with the accounting people at Casas Adobes Oral Surgery (although I believe the dentist/owners assign this function to their receptionist) who do nothing more than to resend the same bill to me over and over, with differing account numbers and other family (non patient) names.  Now they have forwarded the bill (they simply made up) for collection.  I'm now getting phone calls from the collection agency for a bill I received from Casas Adobes Oral Surgery for a service I didn't receive.

If you have to go to this dentist (there are many other alternatives) be very careful to get a full fee quote in writing, ensure they include followup visits in the same fee.  I have seen more than one individual (while in the waiting room) disputing the fees charged.   Bottom line, these dentists are dishonest business operators.