Complaint Review: CASH CALL

My payment plan started out at 183.00 a month almost 1 year to the date i set up a payment plan of $273.00 a month and con't to pay that up until Nov 06 when they told me that didnt matter and i was still behind? I spoke with Mrs Patterson the customer service rep that originally helped us and she turned me over to a Paulette to get everthing taken care of, I offered a settlement amount of $1300.00 because I had already paid over $4600.00, she asked her supervisior and he said no it had to be the full $2600.00. So i said fine i will send it to close the account and she said ok that money gram was sent the same day and confirmed. I asked when will i get the letter of satisfaction and she said it would take a few weeks. I again called in March 1st week and the customer rep. said it was on its way! The today 4/2/07 I get a call from them requesting when Im going to make another payment. Per contract once the fullloan amount that is borrowed ($2600.00)is sent in full the account would be closed! and I would get a letter, I lost a contract for 2 weeks with the company that i work with because of how many times they continullay call the office and i got a warning. Thankfully they allowed me to come back and thats when I asked for the settlement....Please if you could help me?

Suzette
FRAZIER PARK, California
U.S.A.