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  • Report:  #262390

Complaint Review: CASH CALL

CASH CALL Refused to return any overage on loan paid in full and does not want to provide closeout documentation ripoff Fullerton Internet

  • Reported By:
    Los Angeles California
  • Submitted:
    Sun, July 22, 2007
  • Updated:
    Thu, August 16, 2007
  • CASH CALL
    cashcall.com
    Internet
    U.S.A.
  • Phone:
    877-525-2274
  • Category:

I paid off a loan that I had with CASH CALL over 3 weeks ago. CASH CALL received my payment in full plus some overage on 6/30/07, to assure that I did not owe any accrued interest. In a previous conversation I had with CASH CALL on 6/28/07, the person I spoke to said that once they receive my check the interest will stop accruing and they will return any overage within 2 weeks.

I have called several times, informing CASH CALL that I have not received any overage owed to me and have not received my closing statement. CASH CALL gave me the runaround and said that they did not owe me anything, and as a matter of fact, that I owed them a small amount, but they were going to wave the small amount of interest.

I dispute CASH CALL's assertion that I am not owed anything. The fact of the matter is, I paid $54.24 over the amount that I owed CASH CALL to cover interest for 4 or 5 days, for the interim period when CASH CALL would receive the check and deposit it. So far, CASH CALL has refused to send me a closing statement and overage owed to me.

Vincent
Los Angeles, California
U.S.A.

3 Updates & Rebuttals


Robert

Buffalo,
New York,
U.S.A.

Small claims court

#4Consumer Suggestion

Thu, August 16, 2007

If you are absolutely sure that they owe you something, you could file a claim in your local small claims court.

If you file a claim, I suspect that the will contact you very quickly after they are served by the court and attempt to pay you - just remember that once you file a small claims case, you want any court fees paid as well - filing fee, paying to have them served and so forth. Make sure they offer you the correct payoff plus you court fees. If they don't - see 'em in court.

How many folks would like to see that on the 11 o'clock news? I know I would. If you positive they owe you, then small claims court would be the way to go to get your money from them.

Good luck.


Melinda2538

Chesterfield,
Missouri,
U.S.A.

File a Complaint with the FTC

#4Consumer Comment

Thu, August 02, 2007

Use this link and file a formal complaint with the Federal Trade Commission, if enough people get involved and act on this ~ they might get shut down w/o warning like a company very similar to theirs. http://www.ftc.gov/ftc/cmplanding.shtm


Joe Kewl

Wilmington,
North Carolina,
U.S.A.

Turn the Tables

#4Consumer Comment

Sun, July 29, 2007

Maybe you should constantly call them and harass them for your $55, and start charging THEM 99% interest.

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