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  • Report:  #481240

Complaint Review: CashnetUSA

CashnetUSA Double Bills Causing Bank Fees White Lake, Michigan

  • Reported By:
    Fschipani — White Lake Michigan USA
  • Submitted:
    Mon, August 17, 2009
  • Updated:
    Mon, August 17, 2009
  • CashnetUSA
    P.O. Box 06230
    Chicago, Illinois
    United States of America
  • Phone:
    8888019075
  • Category:

I've had several loans with CashNetUSA and have never had problems with them.  They had low fees and I was even a "platinum" member.  Their customer service, however, leaves much to be desired.  My last loan with them was for $600 and I requested to pay back the $660 by 3 payments.  The checking account I used was  couple dollars short and my payment was returned.  I tried to get them to take it from my other checking accout, which is quicker to fund, but they ran it through again on he old account before finally doing it on the new one.  Thinking I was fine until the next payment, I noticed my account was in default and I have to pay the $440 off.  I did a Western Union Quick Collect (costing $12.99) on Friday and called Collection to notify them.  On Monday, they sent the $440 through my checking account.  I called to clear it up and was told I'd have to put a stop payment on the check, costing another $35.  Their lack of service and slow response has cost me plenty of money.  I'm just glad I'm done with them forever.

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