Complaint Review: CashVantage - Metabank - cash Advance

I put money on a pre-paid credit card at the Cash Advance at the Point Plaza in Butler. My intention was to use the card to purchase books I needed for a course I am taking.

When I tried to use the card an hour later it was declined. I called the number on the back of the card and they said I was charged fees. I called the Cash Advance where I bought the card and the new guy, Mark was very rude and said I needed to call the number on the back of the card again. He said that it wasn't his problem and that it was metabank even though they sold me the card. I called the 800 number and heard on the automated system that every time you call they charge a fee.

No one would help me with this problem and my money is gone. I can't proceed with my course because I don't have my books. No one will give me my money back that was basically embesseled from my card.

I had an pre-paid account with the same company before and large ammounts of money disapeared from my account. It looks like they are skimming peoples accounts.

Christine
butler, Pennsylvania
U.S.A.