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  • Report:  #1344648

Complaint Review: castel-fergy

castel-fergy wang gang they charge me the money they want and they send me the article they want, nothing to do with what I ordered Internet

  • Reported By:
    Mar del Mar — Budleigh Salterton United Kingdom
  • Submitted:
    Wed, December 21, 2016
  • Updated:
    Wed, December 21, 2016

I ordered by internet to what I suppossed to be a Polish shop, ¨castle-fergy¨ a pair of Columbia hiking shoes. I paid with debit card. they charge me inmiadiatly 5 pounds more thatn the total amount vat and post included, from a bank account in Shalghai. I though maybe were they so I wrote they, and No answer at all.

2 weeks later I receive from normal post a pair o false Jack Wolfskin shoes, nothing to do with those I ordered, and in a normal post bag, no cardbox.

I tried to keep in contanct with the shop several times, nothing.

The address that was on the package were from Wang Gang, Shanghai, I also tried to phone the number there was and nothing.

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