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  • Report:  #183386

Complaint Review: Castle Point Mortgage

Castle Point Mortgage what a ripoff... doesn't even have the courteousy to call back Internet

  • Reported By:
    farmingdale New Jersey
  • Submitted:
    Mon, March 27, 2006
  • Updated:
    Sun, March 25, 2007
  • Castle Point Mortgage
    castlepointmortgage.com
    Internet
    U.S.A.
  • Phone:
  • Category:

I have been trying to refinance my mortgage for almost 2 months now. My advice to anyone....stay away!!!!
They drag everything out, charge $325.00 for an apprasier to walk in and walk out.

I WANT MY MONEY BACK!!!!

The agent named (Steve) said if they couldn't make this deal, he would be glad to refund my apprasial.

Lot of Laughs you can't even get someone to return a phone call.

I wish someone would just say DEAL OR NO DEAL.

Give me back my MONEY

Paul
farmingdale, New Jersey
U.S.A.

1 Updates & Rebuttals


James

Annapolis,
Maryland,
U.S.A.

We don't own the apprraisers

#2UPDATE Employee

Sun, March 25, 2007

We have no control over how much or little time an appraiser spends at a borrowers house. Maybe you should do a little research before you go off and say that we at castle point mortgage are a rip off. Appraisers work their own ways and its not like they are paid by the hour. They charge per report and if you ever saw how mych time and effort went into an appraisal report then you would understand why you pay the money that you pay. By the way, you got off cheap most appraisers charge any where from 350 - 450. Your house obviously under appraised, which is what is happening now because a lot of borrowers think their homes are worth a lot more. Its not like we even have access to your money, we just collect it for the appraisal company. Once a report is done you have just paid them for their service. If you don't like it take it up with the appraiser not us. Thanks

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