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  • Report:  #630842

Complaint Review: Castlerock Security - SAI

Castlerock Security - SAI Security Associates International (SAI) Denied me the right to Cancel an invalid contract and wanted me to pay the full balance of said contract before cancelling. Arlington Heights, Illinois

  • Reported By:
    Howard — Columbia South Carolina United States of America
  • Submitted:
    Thu, August 12, 2010
  • Updated:
    Thu, August 12, 2010

My 3 year contract with SAI/castlerock expired in September 2009.  Company refused to allow me to cancel and wanted me to pay the remaining balance of 8 months, totalling $249.00, and there is no valid contract and the company cannot produce one.


I called castlerock in January 2010 to cancel my services and the company stated my request must be in writing, so I faxed a termination statement and they refused it as well, wanting me to pay the balance of a nonexisting contract.   

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