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  • Report:  #1485392

Complaint Review: Catnapper Recliner

Catnapper Recliner Jackson Furniture Industries Cheap Leather on Catnapper Recliner Thompsons Station Tennessee

  • Reported By:
    G. Mark — Thompsons Station TN United States
  • Submitted:
    Mon, September 23, 2019
  • Updated:
    Mon, September 23, 2019
  • Catnapper Recliner
    2826 Jason Ct
    Thompsons Station , Tennessee
    United States
  • Phone:
  • Category:

After only a year of use the Leather is peeling away, in sheets thinner than paper, from the seat. I am single, no pets & treat my Furniture well. I have never, over 40 years of recliners, seen anything like this but from my experience as a former V.P. for an office furniture manufacturer, this is cheap leather, delaminating and/or poor outsourcing by the manufacturer of the Catnapper Recliner I have.

 I sent an email to the President of Catnapper Recliners by Jackson Furniture Industries. Instead of any internal concern by the President, a customer service rep responded, like a robot, without a care whatsoever. Based on my experience, I would not recommend Catnapper Recliners. 





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