Complaint Review: Caught a Vibe Creations LLC

I ordered a wholesale shipment of custom jewerly from Caught a Vibe off tiktok. I placed the order on December 22nd expecting to not receive it for at least a week after Xmas. When January 31st came around I emailed their gmail address. No response. I emailed again on Feb 13th No response. I messaged them on tiktock 3 or 4 times no response. Finally I was able to detective their number from a prior review they had online and called. The Owner, Aundrey or something was so rude acting like there was no possible way that i placed suched an order and didnt receive it. I asked her if she had tracking information and she explained of course she does, dont be stupid is what she says to me. She said she would call me back within 24 hours with the shipping information and a status update, of course no response. The last time i attempted to phone she literally hung up in my face as soon as she heard my name.

I had to dispute the transaction with my credit card company