Complaint Review: Cause-Central

 In Oct. 2016 my husband ordered two 30oz. pink Yeti cups, one for me and one for my mother who had breast cancer. He paid $29.97 each which were taken out of his credit card account seperately. Two transactions posted on October 23, 2016 on our credit card account. Nice pretty pink cups. It did take a long time to get them though. In Nov. 2016 my husband ordered himself a 30oz. Blueline Punisher Yeti cup. Transaction posted Nov. 13, 2016 on our credit card account. So this makes THREE CUPS posted in our credit card account from this company, two in October, PINK, and ONE in November the BLUELINE PUNISHER!!! My husband has not received his cup! He has called they claimed they were a small company and got overwhelmed but would get it out. NOT! Then they have changed their phone number so he couldn't call. Now we find a number we can send a text to but they won't accept a call from. They took my money BEFORE the item was SHIPPED!!!! Who does that??? I have been texting these people for a week trying to get that one cup for my husband and they keep trying to tell me we are getting the PINK CUP and I keep tellinggthem I already have two PINK cups I want the BLUELINE PUNISHER cup! I did get an e-mail address from them and I sent a copy of the credit card statement showing THREE cups! So they wanted to know the EXACT name and email address my husband used when he ordered the cup, they were going to send him his cup. I have all the emails and saved text messeges to me and him. It was shipped 2nd day usps mail to my address but WRONG NAME and the box is bang up and I have NOT opened it because I don't have to the box has a hole in the top and it's PINK, PINK, P-I-N-K!!!! These people are nothing but a bunch a scammers!!!!! THEY ARE NOT FOR THE POLICE!