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  • Report:  #1089915

Complaint Review: Cautivadora

Cautivadora Living Social Hammock Deal Not Honored Shipping Charges Not Refunded New York New York

  • Reported By:
    ESue67 — Rockville Maryland
  • Submitted:
    Mon, October 07, 2013
  • Updated:
    Mon, October 07, 2013

In July, LivingSocial offered a portable hammock through Cautivadora. When the hammock did not arrive in August, I tried to contact Cautivadora to see when it would be shipped. My calls and emails to their customer service department were ignored. LivingSocial defended Cautivadora as well claiming they had 8 weeks to ship the hammocks.

Finally, LivingSocial took action and Cautivadora and LivingSocial refunded the money for the hammock. It is now October and the approximately $20 shipping fee has not been refunded by Cautivadora and calls and emails to their cusotmer service department remain unanswered.

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