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  • Report:  #1094029

Complaint Review: Cautivadora

Cautivadora On line shopping Took my money and never sent product Delaware New Jersey

  • Reported By:
    Fay — San Jose California
  • Submitted:
    Wed, October 23, 2013
  • Updated:
    Wed, October 23, 2013

I ordered the folding Hammock Deal from Living Social as well in June 2013.  After months of waiting Living Social refunded my money and I was given a credit for my shipping costs.  I also received a personal email from Cautivadora explaining the mix-up with a phone number to call.  A very nice woman answered the phone and convinced me that it was a billing error and if I re-order from them they will honor the reduced price and sent the item out within 10 business days.  

That was Sept 13th.  At the end of this week it will be six weeks of phoning, emailing and no responce at all.  This business does not answer phones or ship out merchandise.  I was surprised to see someone report they actually got something from the company but it was damaged.  I tryed entering a return of item and their website stated that the return date had passed and I have not ever received the item as of yet.  Buyer Beware!  Someone needs to shut this company down.  If there are any law suits started I am in...

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