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  • Report:  #652500

Complaint Review: Cavanaughs Rittenhouse

Cavanaughs Rittenhouse They canceled our event 2 weeks prior b.c they didn't realize they booked it during a big sporting event Philadelphia, Pennsylvania

  • Reported By:
    Andrew — Philadelphia Pennsylvania United States of America
  • Submitted:
    Tue, October 19, 2010
  • Updated:
    Tue, October 19, 2010

I've had my charities big Halloween benefit scheduled for October 30th at Cavanaugh's Rittenhouse for well over 2 months now.  I called all weekend (2 weeks prior to the event) to finalize last minute details as we already have almost 100 tickets sold to this benefit.  I get a call today saying from the GM Maureen saying Bobby the old GM is no longer there and they see there is an event booked for our party in 2 weeks and they are sorry they can't honor it anymore b.c there is a world series game that night.  

I tried to explain over and over that with 2 weeks to go to our big event they can't cancel on us, let the charity down, and give us no place to go. 



Clearly none of this mattered to Cavanaughs and now my only recourse is to tell my story to as many people as possible and hope that they get the treatment they deserve. Meanwhile the whole reason they pulled this classless move was for a few more dollars of profit.  Please don't patronage and spread the word to everyone you know.
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