Complaint Review: CCA CREDIT

Better Business Bureau Serving Southern Nevada
2301 Palomino Lane
Las Vegas, NV 89107
(702) 320-4500
Fax: (702) 320-4560
info@vegasbbb.org

BBB Reliability Report

Capital Credit Alliance, Inc.
1050 E. Sahara Ave. #402
Las Vegas, NV 89104


General Information

Original Business Start Date: August 1997
Type of Entity: Corporation
Principal : Jack Schofield President
Customer Contact: Gloria Ambler Customer Service Asst. Manager
Phone Number: (702) 734-5500
Type-of-Business Classification: Mail Order & Catalog Shopping


Customer Experience

On June 2001, the Better Business Bureau received correspondence indicating this company has again filed for a name change, from Continental Direct Services to Capital Credit Alliance. The City of Las Vegas Business License Department lists this license number as M14-00074. According to consumers, this company also uses the address of P.O. Box 46101, Las Vegas, Nevada 89114-6101 in their advertising.
Based on BBB files, this company has an unsatisfactory record with the Bureau due to two or more unanswered complaints.



Additional Information

Additional Doing-Business-As Names: CDS
CMM (Previous DBA)
Consumer Money Markets (Previous DBA)
Continental Direct Services
CCA
Credit Service Division
Additional Addresses: P.O. Box 46101, Las Vegas, NV 89114-6101
Additional Phone Numbers: 702-260-8333
702-697-5278
702-697-5280
702-733-9400
800-227-7056
702-734-1212
800-636-0076



Additional File Information

Capital Credit Alliance is a mail order company which offers to sell consumers a "membership" card. Membership allows the consumer to purchase products through the Capital Credit Alliance shopping network. According to literature sent to consumers by the company, a consumer must call for membership acceptance; there are no additional fees or costs for receiving the MONEYFIRST CARD other than a membership fee; a maximum amount will be available to purchase items from the catalog once the new "credit card is assigned;" the credit card number may change once assigned; and cash on demand is a loan-free deferred-deposit service giving members access to immediate cash.
Consumers should note that correspondence from the company's representative, Mr. Gary Allen, has indicated that "membership and/or association fees are NOT REFUNDABLE, and that these transactions are final upon accepting membership." THE BETTER BUSINESS BUREAU WARNS CONSUMERS TO READ AND UNDERSTAND ANY CONTRACT BEFORE SIGNING IT. CONSUMERS SHOULD USE EXTREME CAUTION BEFORE GIVING FINANCIAL INFORMATION TO ANY COMPANY WHICH IS NOT KNOWN TO THEM. AN EXAMPLE OF SUCH INFORMATION IS THE CONSUMER'S BANK ACCOUNT OR CREDIT CARD NUMBER, DATE OF BIRTH, AND/OR SOCIAL SECURITY NUMBER.


Report as of 02/16/2003
Copyright 2003 Better Business Bureau of Southern Nevada, Inc.

As a matter of policy, the Better Business Bureau does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained herein is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

The Better Business Bureau reports on members and non-members. Membership in the BBB is voluntary, and members must meet and maintain BBB standards. If a company is a member of this BBB, it is stated in this report.

Christina
YAKIMA, Washington
U.S.A.

Click here to read other Rip Off Reports on CCA aka First National Credit

CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, its paid for!