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  • Report:  #1372655

Complaint Review: CCBellavita

CCBellavita ccbellavita.euccbellavita.com bought a $1000 LOUIS VUITTON bag, I send it for authentication , and come back as a replica. MARBELLA, SPAIN Internet

  • Reported By:
    Melc — SEBASTIAN Florida USA
  • Submitted:
    Thu, May 11, 2017
  • Updated:
    Mon, July 24, 2017

I find this boutique-CCBELLAVITA.EU- on facebook, they sale all brand name high quality bags,and clothing , I bought a $1000.00 LOUIS VUITTON bag ,I did send the peurse for authentication to L.V , and at come back as a replica, I being searching for this business , and they are all over, they BLOCK me from Facebook, and messenger, I'm emailing to them , and so far not luck. I need some advice how i can get my money back, I did paid her by wire tranfer, Please help.

 

 

 

1 Updates & Rebuttals


Thomas Hodges

London,
United Kingdom

Statement of Facts

#2General Comment

Mon, July 24, 2017

The complainant's real name is Melanie Cribas, however she is using numerous aliases to make her attack against the online store CCBellaVita.

CCBellaVita specialise in the sale of pre-owned branded products, all of which are authentic and all of which can be proven as such. The product purchased in this case was an authentic ladies handbag (called a "purse" in the U.S.), as we can evidence with the original purchase receipts (as issued by the Louis Vuitton retailer who made the original sale).

The complainant was invited to make her complaint via the proper channels. Instead, she elected to undertake a defamatory campaign, which not only includes posts to multiple complaint boards (such as this), but also sending thousands of offensive emails, threatening emails and messages, etc., etc.

The matter has been reported to the relevant U.S. police department and a criminal investigation has been authorised by the State Attorney General's Office in question. In addition to the U.S. police authorities, Europol have also been notified of this attack.

Documentation confirming these facts has been provided to this board, but they have elected to ignore it, instead preferring to host defamatory and libelous content and then hide behind the CDA (Communications Decency Act), defined by Wikipedia as "a US law found partially unconstitutional". Of course defamatory reports such as this one can only be found on U.S. websites because under under the European Directive 2000/31/EC (Article 14) it would be an offence to host defamatory content in addition to aiding and abetting in a criminal act.

Notwithstanding, it is fair to state that not all of these boards are without moral and responsibility. We can cite www.scamadvisor.com as an example, who after having also hosted a post, responded with the following message once they were made aware of the facts:

"After reviewing this information, as well as reviewing Yoogis Closet for its credibility in assessing genuine items, we have decided to permanently remove the negative comments regarding your business. We have additionally refreshed our automated rating system for your domain, so your domain will be re-assessed disregarding these previous claims. Many thanks for your cooperation and patience."

All credit to www.scamadvisor.com (and numerous other similar platforms), who once made aware of the facts decided to act morally and responsibly (unlike this platform).

CCBellaVita have also retained independent legal counsel in the U.S. to seek both compensatory and punitive damages in a civil court.

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