Complaint Review: CCBill.com

I found these guys in my bank account when I checked it online. I called them and was told they had me subscribed to some web pages that charge money. The stories didn't sound credible. They said they wouldn't refund my money because since they had my name, address and bank account number the charges had to be legitimate. My banker called them and asked them to refund the money. The guy she spoke with gave my banker the same story, adding he would be "fired" if he refunded the money they'd taken.

I think the way it works is this: they develop some sources within banks and companies that process bills using credit/debit card information. From these they buy our records and bill small amounts each month hoping we don't see them. If you're already using bil pay for several accounts you could miss this one for awhile, especially if you're busy and not too detail oriented. It seems they partner up with specialty web pages, escort services, adult sites and other shady enterprises. They're crooked as the river and unwilling to let go of our money even when caught red handed.

I think an approach is to sue them in you local small claims court or in a calss action. I called my congress woman for help too and hoping to get an FTC point of contact to work with on this. These guys are slime!

Nick
Salem, Oregon
U.S.A.