Complaint Review: CCNNutra

I noted an un expeected 39.95 charge on my card from CCNNUTRA. I contacted my bank immedately to resolve and we connected via a conference call with a hold time of 66 minutes. Well, we waited 23 of the 66 minutes before the bank rep said we should go ahead and let the charge clear and then call back and they will reverse it once it is cleared. So that is where we stand.

I tried to call back again and the wait time had grown to 77 minutes. I imagine this will now go on forever. I do not recall anything stating that they would automatically begin charging anything after one week from receipt of the product. I mean, we barely started trying it and by the way notice no benefit of the Acaipure. I am sure it must work for some, but no results to speak of, yet it hasn't been long enough to really make a determination. That stated, there is no excuse for having 77 minute hold times or some far more reasonable level of customer service.

Gary
Houston, Texas
U.S.A.