Complaint Review: CCS - First National Card

To good to be true is right. I signed up for this desperate for a chance at new credit.

Something didn't seem right, but I did it any way.

After all was said and done, I went online to see if they had a web site, and well you guessed it, they didn't!

When I called to cancel, the recording had me put in my account number and told me to hold and not hang up until I talked to an operater or my card might not be cancelled. Well, I waited and guess what? They hung up on me!

So I called back, this time I got a live operator who wouldn't shut up while I tried to cancel, she was promising everything in the world trying to get me to stay with thier program. She finally put me on hold to talk to her supervisor.

I waited and waited....

The supervisor came on and she wouldn't shut up either! But, I finally got the point accross and she cancelled it. I hope.

But, just in case, I closed my checking and savings account and opened up a new one with a very very secure bank. I hope!

I'll never be that desperate again!!

Trisha
Orange County, California
U.S.A.