Complaint Review: CCSMC SPECTRUM/CBSD Citibank

As I perused my annual credit report today, I noticed a listing for a credit card I did not recognize: CCSMC SPECTRUM/CBSC (Citibank). I have never requested, authorized or used a card from Citibank.

I called Citibank. The representative stated that I had a Fred Meyer credit card (which, incidentally, I do not believe I ever had), and that it was "transferred to Citibank." I explained that this was done without my knowledge or consent. She replied that Citibank "sent me a letter but I did not respond."

Citibank has no right to issue a credit card in my name without my express approval. It is obvious that Citibank is counting on the fact that most people simply throw away unsolicited mail from credit card companies; they are certainly fully aware that when people receive these supposed "letters," the odds are great that they will be discarded as junk mail. To then claim that the recipient "did not respond" is appallingly disingenuous and underhanded; a very dishonest business practice.

Anon
Troutdale, Oregon
U.S.A.