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  • Report:  #539090

Complaint Review: CD2U Cigarettes direct

CD2U Cigarettes direct after ordering and paid in full I did not receive my product nor can I contact them Internet

  • Reported By:
    Brandy — Coaldale Pennsylvania United States of America
  • Submitted:
    Mon, December 14, 2009
  • Updated:
    Wed, December 30, 2009

Sound advice to those who lost their monies with CD2U.  Seems like there is no way to contact them and my bank draft has already cleared and not much I can do but file various reports against them.

However, they still have all my banking info and according to my bank can make a draft at any time for any amount.  Only recourse is to open a new account and close the old one.

I am filing a report with the city of Louisville, BBB and Federal Trade Commission for help.

3 Updates & Rebuttals


Dottie

North Billerica,
Massachusetts,
U.S.A.

cd2u giving refunds

#4REBUTTAL Owner of company

Tue, December 29, 2009

You have reached CD2U and Chavez Inc., which are no longer conducting business. If you believe that you have paid for product that you have not received, please send a letter to the company at the following address:

CD2U
PO Box 9428
Louisville KY 40209-0428

On this letter include the following information:
  • Name
  • Address
  • Telephone number
  • Product Purchased
  • Amount Paid
  • A request for a refund



Understandin

Newark,
New Jersey,
United States of America

Possible solution

#4Consumer Suggestion

Sun, December 27, 2009

Go to the web site. Now it appears that they are offering a solution.

I hope it helps some folks.

http://www.dbestone.com/index.php?main_page=down_for_maintenance&zenid=hp0olai5c0c90rtn5uldpfdu84

The site states:

You have reached CD2U and Chavez Inc., which are no longer conducting business. If you believe that you have paid for product that you have not received, please send a letter to the company at the following address:

CD2U
PO Box 9428
Louisville KY 40209-0428

On this letter include the following information:

  • Name
  • Address
  • Telephone number
  • Product Purchased
  • Amount Paid
  • A request for a refund


James

Fitchburg,
Massachusetts,
United States of America

cd2u

#4Consumer Comment

Sat, December 26, 2009

It sounds like to me your one of those people who are trying to get something for nothing, failed to submitt ordering information correctly, or failed to communicate with the company.    You do have to be an adult to order from them and follow guidelines they do not sell to minors.  If you are an adult and did order something then you need to communicate that to the company and they will be happy to correct the problem.

 

I have been doing business with CD2U  for well over 5 years and not once have I been ripped off by this compnay.   I always received the product order or a better product then ordered.   It is really hard to believe or trust your complaint. I just don't believe you!!!!!!!!!!!!!!!

 

 

 

 

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