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  • Report:  #1471743

Complaint Review: CDX Labs

CDX Labs Sera Labs Charge a second time and not send product. Times two (2 products) after only ordering sample Chicago IL

  • Reported By:
    Judy — Hoodsport WA United States
  • Submitted:
    Fri, January 18, 2019
  • Updated:
    Mon, January 21, 2019

I ordered two samples, which I received. Within few days of receiving sample, was billed twice at nearly $100 each for product which I did not receive.

Cannot get phone number for company and no answer to any correspondence from company. Total amount = $188.94 ($93.95 + $94.99)

1 Updates & Rebuttals


Jon

Encino ,
California,
United States

Sera Labs is NOT associated with CDX Labs

#2UPDATE Employee

Mon, January 21, 2019

Would just like to clarify that Sera Labs is not affiliated with CDX Labs. Sera Labs products have Sera Labs labels not CDX Labs labels as shown in the picture. 

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