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  • Report:  #1216423

Complaint Review: Ceccaldi Couteaux

Ceccaldi Couteaux Theft of knife Porticcio France

  • Reported By:
    James — London Alabama United Kingdom
  • Submitted:
    Tue, March 17, 2015
  • Updated:
    Tue, March 31, 2015

Some years ago, I bought a Ceccaldi Knife.  by my carelessness I damaged.  I wrote to them, and they offered to repair it.  I sent it off.  they acknowledged receipt proposing a charge of €50.  So far, so good.

That was in July 2014. I enquired about progress in August 2014. Simon Ceccaldi confirmed on 20 August 2014 that he had received it, and that the extra shipping cost would be €16.00.  I accepted this.

Since then, despite repeated enquiries - nothing.  It would be nice to think that this was owing to oversight, but given the repeated refusal to respond, it is a reasonable conclusion that Simon Ceccaldihas decided to simply keep the knife.  

If this is so, then Simon Ceccaldi is no more than a common thief.

He makes beautiful knives - but never ever return one to him.  The evidence is that you eill not see it again. 

I would be delighted to have a reason to take back these comments, but for the present they stand.  Simon Ceccaldi - on the evidence, is a thief.

 

1 Updates & Rebuttals


Retraction

#2Author of original report

Tue, March 31, 2015

I am pleased to report that the above has proved entirely untrue: my knife has been returned (admittedly after some time: hence the irritable report above), in pristine condition, and with a spare as an apology for the delay and no charge.

Simon Ceccaldi is an honest man, and a gentleman, and I am more than pleased to take back all the statements above.  He comes with high praise from me.

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