Complaint Review: Celebration Studios

I was married on November 11, 2007. and still do not have my albums or my video from Celebration Studios. I have tried contacting the company and it took several emails and messages before someone got back to me. This woman, Veronique, told me that the manufacturer was backlogged and that was why I did not recieve my albums. I have since realized that she was just giving me the run around. Since we spoke, her email has been disconnected and I have not been able to get in touch with anyone. I have paid about $5,000. My husband and I want the negatives for our proofs as well as all the video footage. If we can get some money back then that would be great as well.

Nicky
New Rochelle, New York
U.S.A.