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  • Report:  #317077

Complaint Review: Celebrity Cruise Lines - Blue Diamond & Diamonds International

Celebrity Cruise Lines - Blue Diamond & Diamonds International Celebrity Cruise Lines have never contacted me re: my questions Vancover Alaska

  • Reported By:
    minocqua Wisconsin
  • Submitted:
    Wed, March 12, 2008
  • Updated:
    Wed, August 05, 2009
  • Celebrity Cruise Lines - Blue Diamond & Diamonds International
    P.o. Box 110
    Minocqua, Wisconsin
    U.S.A.
  • Phone:
    (71-(715) 614-4848
  • Category:

I was taken advantage of when my honey purchased a diamond necklace when we were on a cruise in Alaska in June 2007. We went to a seminar on the ship on how to buy diamonds and they recommended the Blue Diamond/Diamonds International. We did purchase a diamond necklace which was a nice surprise, however when we returned home we found out the diamonds were "promotional" and not the quality the store told us they were.

I was sent several e-mails to Celebrity Cruise Lines and they will NOT respond. I receive an automated response, but to avail have I talked or received a real e-mail from Celebrity Cruise Lines. We have had NO luck with Blue Diamond/Diamonds International. I have been told that the cruise lines are in coherts with the stores they promote during their seminars. I am starting to believe that.

If you are cruising, stick with the LOCAL OWNED stores and support the LOCAL merchants. I will never cruise Celebrity Cruise Lines due to the fact they have never contacted me to discuss this. They have lost my business.

scott
minocqua, Wisconsin
U.S.A.

1 Updates & Rebuttals


Onboard Media

Miami Beach,
District of Columbia,
U.S.A.

Onboard Media can help!

#2UPDATE Employee

Wed, August 05, 2009

My name is Julie Smith and I work for Onboard Media. I can provide asssitance with a claim filed with Diamonds International.

Please contact me as my information is listed below:

Julie Smith
Onboard Media
305-673-0400 (office)
305-673-2741 (fax)
Julies@onboard.com


Thank you

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