Complaint Review: Celebrity White teeth

To Whom it May Concern,

I feel I was misled and deceived by the advertisement when I clicked on Celeb White to receive for only $3.95 a teeth whitening kit.  I used a promotional code from an article that was on the internet bragging about the results. This form of advertising is deliberate and intentional misrepresentation!  Which had me thinking that I was getting a great deal, almost too good to be true.  WELL IT CERTAINLY WAS TOO GOOD TO BE TRUE!  Therefore, I am requesting a full refund of the $149.95

If I dont receive a refund I will contact the Better Business Bureau and I will also contact the Federal Trade Commission and lodge my complaint. I have plenty of time to lodge these complaints.   All I am asking, is for the $149.95  to be returned to me or I will do everything in my power to get my money back by contacting the BBB and FTC. 

I have never felt so violated and taken advantage of.

Please send a refund check to:       Last 4 digits of credit card-  8146

I would like to be treated the same as Suzanne(see below) and receive a full refund.


o:href="cid:image001.png@01CACA98.7A358CD0"/> <!--[if !vml]--><!--[endif]--> 24 days ago by 
o:href="cid:image001.png@01CACA98.7A358CD0"/> <!--[if !vml]--><!--[endif]--> Suzanne2010
o:href="cid:image001.png@01CACA98.7A358CD0"/> <!--[if !vml]--><!--[endif]-->
o:href="cid:image001.png@01CACA98.7A358CD0"/> <!--[if !vml]--><!--[endif]-->0 Votes

I got a refund. I suggest that if you are having difficulty with the call center people in getting a refund, just complain to the FTC and Better Business Bureau. That worked for me.

Thank you for your attention to this matter.

SEE RESPONSE THAT "I" RECEIVED FROM CELEBRITY WHITE TEETH BELOW:

Refund Status: Declined

Dear Customer,
Upon reviewing your refund request for the product celebswhiteteeth, we have found that your account remained open beyond the trial period.  For this reason, you have been billed for the Annual membership fee as described within the Terms and Conditions (T&C).  A link to the T&C can be found at the bottom of the web page where you signed up for your fee trial period,celebswhiteteeth.com .

We have canceled your subscription and you will no longer be billed.

Again, your subscription has been canceled and your account will no longer be billed. Your cancellation confirmation number is:1030777. You may want to retain it for your records.

If you have any further questions you may contact a Customer Support by calling the number below. We are available from 9am to 6pm EST (Eastern Standard Time).

Regards,

Customer Support

1-877-651-2112
Ticket Details

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Ticket ID: PPR-862905

Department: Refund Request

Status: Closed

PLEASE DO WHAT I HAVE DONE AND FILE A COMPLAINT WITH THE BBB, FEDERAL TRADE COMMISSION AND ATTORNEY GENERAL

WE CAN STOP THIS SCAM FROM CONTINUING IF WE ALL FILE COMPLAINTS THROUGH THE PROPER CHANNELS - I WILL CONTINUE TO FIGHT THIS UNTIL I RECEIVE A FULL REFUND.  BE PERSISTENT AND DON'T GIVE UP....WE ARE ALL BUSY BUT THIS INJUSTICE SHOULD NOT BE ALLOWED TO CONTINUE...IF WE DON'T FIGHT BACK COMPANIES LIKE "CELEBRITY WHITE TEETH" WILL CONTINUE TO STEAL MONEY FROM ALL OF US!!