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  • Report:  #580362

Complaint Review: Celebrity White teeth

Celebrity White teeth Supreme Distrubution LLC. BEWARE so called "FREE SAMPLE" costs $149.95 Torrance, California

  • Reported By:
    Fred — Bulverde Texas United States of America
  • Submitted:
    Fri, March 12, 2010
  • Updated:
    Fri, March 19, 2010

 Beware of Celebrity White Teeth! They offer a free "trail" sample for only shipping costs of $2.19. Its a 14 day free trail. It starts when you place the order. Then they delay the shipping of the order.

So you call customer service and they appologize and tell you not to worry  just wait a few more days. We will get it shipped out to you. You don't recieve the product until well after the trail time. Then the "Big" surprise, they bill your credit card for $149.95 saying its a member ship fee.

When you challenge the customer disservice they tell you that they will cancel your membership, but you will still be billed for the $149.95. They say it is because you did not cancel before the trail period was up.

Customer service tells you to send an Email to there support center to request a refund. Upon reciept of said Email you are immediately declined a refund. Call back and they say there is nothing they can do. Ask to speak to a supervisor and they decline, because of said security reasons.

Don't fall into the trap. Beware of Celebrity White Teeth.

 

2 Updates & Rebuttals


Mechanic

BERLIN,
New Jersey,
U.S.A.

question

#3Consumer Comment

Fri, March 19, 2010

HOW MUCH IS REGULAR TOOTH PASTE THAT YOU NEVER USED


kmedia

United States of America

CS

#3UPDATE Employee

Tue, March 16, 2010



Hello,

I work for Celeb White Teeth. I'm sorry that you are unsatisfied with our product. Please feel free to contact our customer support center by email or our toll free number at support@celebswhiteteeth.com/ 1-866-202-0846, Monday Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM 5:00PM EST. We suggest email for a faster response. We will be happy to answer any questions or solve any issue that you may have. 





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