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  • Report:  #1232515

Complaint Review: Celire.com

Celire.com Carla Keegan, Sales RepresentativeAnthony Wade, Store Owner Purchased Cameral lens with a $50.00 PSN card. Houston Internet

  • Reported By:
    Doug — Cambridge Ontario Canada
  • Submitted:
    Sun, May 31, 2015
  • Updated:
    Sun, May 31, 2015

May 17
Company sells assorted electronics, many as supposed promotional goods, using $50 PSN cards as payment.  I ordered a Nikon cameral lens and paid with the card.  I had a suspition that it was a scam but with no bad reports on the net at the time I gave it a try.  I attached the email chain below.

Dear Mr. Xxxxxx,
We wish to welcome you to Celire.com.
You are now registered with our store and have account privileges:  With your account, you can now take part in the various services we have to offer you. Some of these many services include:
Order History - View the details of orders you have completed with us.
Permanent Cart - Any products added to your online cart remain there until you remove them, or check them out.
Address Book - We can deliver your products to an address other than yours! This is perfect to send birthday gifts direct to the birthday-person themselves.
Products Reviews - Share your opinions on our products with other customers.
For help with any of our online services, please email the store-owner: support@celire.com 

Sincerely,
Anthony Wade
Store Owner

___________________________________________________________________

May 17
Order Confirmation from Celire.com
Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 12364
Date Ordered: Sunday 17 May, 2015
Detailed Invoice: https://www.celire.com/index.php?main_page=account_history_info&order_id=12364
Products
------------------------------------------------------
1 x Nikon AF-S NIKKOR 85mm f/1.8G Lens (2201)  = $50.00
1 x Nikon SB-700 AF Speedlight Kit (NISB700K1)  = $50.00
------------------------------------------------------
Sub-Total: $100.00
Free Shipping Options (Free Shipping): $0.00
Total: $100.00
Delivery Address
------------------------------------------------------
XXXX XXXX
XXXXXXXXXXX rd
Cambridge, ON    XXXXX
Canada
Billing Address
------------------------------------------------------
XXXX XXXX
XXXXXXXXXXX rd
Cambridge, ON    XXXXX
Canada
Canada
Payment Method
------------------------------------------------------
Credit Card(Supported Payment options: Visa, Mastercard, Amex, Discover)
You will be able to pay with : Visa, MasterCard, AmEx, Discover.

___________________________________________________________________________________

May 17
Hello,

Thank you for your purchase. If you have not completed your payment, instructions can be found at: 

https://celire.com/pay.html

As soon as your payment is received we will begin processing your order.

At your disposal,
Carla Keegan
Sales Representative
http://celire.com/

____________________________________________________________________________________

May 17

Hello,
 
Thank you for your purchase. For the moment your order is still pending. As soon as we receive the Playstation Code we'll be able to process your order.
For the moment our supplier confirmed your promotional price is still valid. You must complete your payment in the next 24 hrs to be able to honor it. Payment instructions can be found at:https://celire.com/pay.html
During Amazon Checkout please use this US address: 939 W 18th, Houston, TX 77008 and it will allow Amazon to issue you the Playstation Code. This will not affect delivery of your order that will take place to the address specified on our website.
 
At your disposal,
Carla Keegan
Sales Representative

________________________________________________________________________________________

May 18
(I asked for a change in the order to reduce the purchase to $50)
Hello,
Thank you for your purchase. For the moment your order is still pending. As soon as we receive the Playstation Code we'll be able to process your order.

For the moment our supplier confirmed your promotional price is still valid. You must complete your payment in the next 24 hrs to be able to honor it. Payment instructions can be found at:https://celire.com/pay.html
During Amazon Checkout please use this US address: 939 W 18th, Houston, TX 77008 and it will allow Amazon to issue you the Playstation Code. This will not affect delivery of your order that will take place to the address specified on our website.
 
At your disposal,
Carla Keegan
Sales Representative
 
_____________________________________________________________________________________
May18
Hello,
 
Thank you for your payment. Your order is now processing. It can take up to 2 business days. As soon as it's done we'll update your order status with all the relevant information.
 
At your disposal,
Carla Keegan
Sales Representative
http://celire.com/
 
________________________________________________________________________________________
May 18
Order Number: 12667

Detailed Invoice: https://www.celire.com/index.php?main_page=account_history_info&order_id=12667

Date Ordered: Monday 18 May, 2015

Your order has been updated to the following status:
New status: Processing

Please reply to this email if you have any questions.
 
__________________________________________________________________________________
May18
Order Confirmation from Celire.com

Doug XXXXX

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 12667
Date Ordered: Monday 18 May, 2015
Detailed Invoice: https://www.celire.com/index.php?main_page=account_history_info&order_id=12667

Products
------------------------------------------------------
1 x Nikon AF-S NIKKOR 85mm f/1.8G Lens (2201)  = $50.00
------------------------------------------------------
Sub-Total: $50.00
Free Shipping Options (Free Shipping): $0.00
Total: $50.00

Delivery Address
------------------------------------------------------
xxxxxxxxxxxx
xxxxxxxxxxxxxxx
Cambridge, ON    xxxxx
Canada

Billing Address
------------------------------------------------------
Order Confirmation from Celire.com

Doug XXXXXX

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 12667
Date Ordered: Monday 18 May, 2015
Detailed Invoice: https://www.celire.com/index.php?main_page=account_history_info&order_id=12667

Products
------------------------------------------------------
1 x Nikon AF-S NIKKOR 85mm f/1.8G Lens (2201)  = $50.00
------------------------------------------------------
Sub-Total: $50.00
Free Shipping Options (Free Shipping): $0.00
Total: $50.00

Delivery Address
------------------------------------------------------
xxxxxxxxxxxx
xxxxxxxxxxxxxxx
Cambridge, ON    xxxxx
Canada

Billing Address
------------------------------------------------------
xxxxxxxxxxxx
xxxxxxxxxxxxxxx
Cambridge, ON    xxxxx
Canada

Payment Method
------------------------------------------------------
Credit Card(Supported Payment options: Visa, Mastercard, Amex, Discover)

You will be able to pay with : Visa, MasterCard, AmEx, Discover.
Canada

Payment Method
------------------------------------------------------
Credit Card(Supported Payment options: Visa, Mastercard, Amex, Discover)

You will be able to pay with : Visa, MasterCard, AmEx, Discover.

___________________________________________________________________________

May 18
Hello,
Thank you for your purchase. If you have not completed your payment, instructions can be found at: 
https://celire.com/pay.html
As soon as your payment is received we will begin processing your order.
At your disposal,
Carla Keegan
Sales Representative
http://celire.com/

________________________________________________________________________________

May 20

Hi.
When should I expect this order to ship?
Doug



-------- Original message --------
From: Celire Support <support@celire.com>
Date: 05-19-2015  1:19 AM  (GMT-05:00)
To: Doug xxx <xx.xxxx.com>
Subject: Order Update #12364

Order Number: 12364

Detailed Invoice: https://www.celire.com/index.php?main_page=account_history_info&order_id=12364

Date Ordered: Sunday 17 May, 2015

The comments for your order are: Order Adjusted to: 1 x Nikon AF-S NIKKOR 85mm f/1.8G Lens
Total: $50.00

Your order has been updated to the following status:
New status: Update

Please reply to this email if you have any questions.


This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to support@celire.com

This e-mail is sent in accordance with the US CAN-SPAM Law in effect 01/01/2004. Removal requests can be sent to this address and will be honored and respected.

Order Number: 12364
Detailed Invoice: https://www.celire.com/index.php?main_page=account_history_info&order_id=12364
Date Ordered: Sunday 17 May, 2015
The comments for your order are: Order Adjusted to: 1 x     Nikon AF-S NIKKOR 85mm f/1.8G Lens
Total:     $50.00
Your order has been updated to the following status:
New status: Update

Please reply to this email if you have any questions.

_________________________________________________________________________________

May 21
(From Me to Celire)|
Please give me an order update.
On Thursday, May 21, 2015 1:27 PM, Celire Support <support@celire.com> wrote:
Celire.com Order Number: 12667

__________________________________________________________________________________

May 24
(After no further communication I sent the email below)
Hi,
I'm still waiting on some kind of tangible information.  So far, I have not seen anything that has raised my comfort level that you are not scamming people,
What can you do to reduce my concerns?  

 Doug



-------- Original message --------
From: Celire Support <support@celire.com>
Date: 05-21-2015  1:27 PM  (GMT-05:00)
To: Douglas Miller <xxx,xxx@yahoo.com>
Subject: Order Update #12667

 

Sadly. this is a big scam and a major case of fraud.  I do not know how manypeople have sent 50 to this group of misfits but the have probably raked in a lot of bucks.  I feel bad for antone who purchased more than 50 worth of trouble.  These folks need to go to jail.

Doug

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