cell control Sent software that WILL IN NO WAY WORK AS ADVERTISED !! Internet
This company markets software that they claim "can be installed in minutes on any bluetooth enabled phone to monitor any other bluetooth enabled phone." They claim it works on all phones. Including the IPHONE. All you have to do is download the files they provide to your computer, and then simply transfer the files to your phone via a usb cable. They state that this is an easy process, and assure you that they will provide any technical support needed. I received their download, and then discovered that there is NO WAY to transfer the files from my computer to the iphone PERIOD. Then I find out the only way to contact customer support is via email. View my results below. I WOULD NOT RECOMMEND BUYING ANYTHING FROM THESE SCAMMERS. All they do is keep repeating the same stupid response. THERE IS NO SUPPORT! DO NOT BUY ANYTHING FROM THESE CROOKS!!!!
| Refund Request Comments | |||||||||
| Date created | User | Comments | |||||||
|---|---|---|---|---|---|---|---|---|---|
| 03/11/2010 08:05 | Customer | Reply to the software vendor - There is NO software that came with my phone, or is available for my phone to make the download possible. That is what I have been trying to tell you. If your support can tell me how to transfer the files to my iphone fine, if not could you please refund my payment. | |||||||
| 03/11/2010 01:14 | Vendor | Reply to customer - Hello, You will need to transfer the files from your computer to your cell phone using a USB cable for the software to work. Please do not make the mistake of opening the .jar and .tar files as they are non-executable files. Most phones don't allow you to quickly copy paste files into folders. The general process for this is the following: 1. Download the .Jar and .Tar files from the desired Application. 2. Install the software that came with your phone to enable you to transfer the files. 3. Connect your cell phone with the phone software trough a USB wire. 4. Upload the .Jar and .Tar files to your phone using the filemanager. Important to remember - Reset phone as the program can otherwise freeze and not load successfully. Warm Regards, Cell Control Team | |||||||
| 03/11/2010 00:07 | Customer | Reply to the software vendor - What I am telling you is, I bought this product after reading everything on your website. You basically say that all you have to do is download your product to your computer and then install it on your phone and you will be able to monitor any target phone. You state "works on every phone including the iphone". I purchased your product. I downloaded the info onto my computer. To begin with there are several folders. The directions provided as to what to do with the folders are not very specific at all.. There is no simple way to transfer the files to my iphone. as far as I can see, to even attempt to transfer the files to my iphone, I would have to jailbreak my phone, which I do not know how to do, it would void any warranty issues on the phone, and would not enable any future software updates from the manufacturer. None of this is explained on your website. If I am wrong about any of this, and if someone there is capable of helping me make this work, that would be fine. The thing is I bought this product over a week ago, have deen unable to do anything with it, and email support on something like this is more than frustrating. That's why I would rather you just refund my payment and I will forget all about it. | |||||||
| 03/08/2010 21:57 | Vendor | Reply to customer - Hello, We request you to explain what exactly you were expecting from the software which you did not receive as all details pertaining to the software are mentioned in very lucid terms on our website. In case you are facing a problem installing the software could you send us the error message you receive on installation so we may be in a position to understand things in a better perspective. Warm Regards, Cell Control Team | |||||||
| 03/07/2010 11:46 | Customer | Reply to the software vendor - could you please issue a refund. | |||||||
| 03/07/2010 09:09 | Vendor | Reply to customer - Hello, You will need to transfer the files to your cell phone using a USB cable and then have bluetooth enabled on the phone you wish to target. Bluetooth will require you to pair the phone you wish to target. Warm Regards, Cell Control Team | |||||||
| 03/07/2010 00:41 | Customer | Reply to the software vendor - I do own my phone, (Apple Iphone) and in order to install your product I would have to jailbreak my phone. This is never mentioned on your website. | |||||||
| 03/01/2010 22:59 | Vendor | Reply to customer - Hello, We have mentioned on our website that one must only install this software on a phone in which he/she has ownership and express permission to do so. Regards, Cell Control Team | |||||||
| 03/01/2010 10:14 | Customer | Troubles operating the software - This is advertised as works on any bluetooth enabled phone including the IPHONE. Just download and then transfer to your phone. I intend to put this software on my iphone and want to use it to monitor another iphone. The only way of making it work would be to jailbreak the phones wich 1. I do not intend to do to my phone and 2. I couldn't do it to the other phone if I had to. In your ad you state it will work on any bluetooth enabled phone. You shouldn't have to jailbreak the phone in order to make it work, and if you have to you should tell everyone before they purchase it. Due to the fact that I cannot use the software would you please refund my Paypal payment. | |||||||