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  • Report:  #1467357

Complaint Review: Cell Doc Humble Texas

Cell Doc Humble, Texas They damaged my phone while repairing my screen. Humble Texas

  • Reported By:
    Tamara — Humble Texas United States
  • Submitted:
    Wed, November 14, 2018
  • Updated:
    Sun, November 18, 2018

I purchased a Groupon for iPhone screen repair by Cell Doc. I took my phone in for the repair. My phone was in perfect working condition with the exception of the screen being cracked. The associate also confirmed this himself. I picked my phone up an hour later. An hour after that, my screen and icons started blinking and moving erratically.

I immediately went back to this business. The associate told me that my service wasn’t guaranteed and refused to repair my phone. I have filed a complaint with the BBB. I will also be fining one with the FTC for this as well. Do NOT use this company. They aren’t reliable or trustworthy.

1 Updates & Rebuttals


Tamara

Humble,
Texas,
United States

They made it right!

#2Author of original report

Sun, November 18, 2018

 I was promptly contacted by the owner of Cell Doc. He asked me to come in the following day to personally take care of my issue and he did. I am very satisfied with the outcome and would definitely recommend Cell Doc for all cell repairs.

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