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  • Report:  #471718

Complaint Review: Cell-outlets.com

Cell-outlets.com Item was damaged and case was missing China Nationwide

  • Reported By:
    Montreal Quebec
  • Submitted:
    Tue, July 21, 2009
  • Updated:
    Tue, July 21, 2009

I ordered a pair of Sennheiser PX 200 headphones from cell-outlets.com. The picture clearly showed a case and the description mentions the case. When the item arrived there was no case. Also, the headphones were not in very good condition. There was a big scratch on the head bar.

I wrote an email to the site, because there is no phone number listed. Someone replied, and admitted that the picture shows a case, but said that he doesn't supply the case. He said that if it is damaged, I can send it to him and he will replace it. I replied asking if he would pay for the shipping. He never replied to that email and I haven't heard from him since.

Mohandas
Montreal, Quebec
Canada

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