Complaint Review: Cell-phone-accessories.com

I ordered a new cell phone battery. The one they sent was in an opened blister pack that looked like it was 10 years old. The battery performed as if it were. My old battery that was (in fact) 10 years old and had worked perfectly up to that point, was still better than the one they sent.

I had a difficult time getting a return authorization via email(they don't seem to answer their phone). I sent it back but had to go through my VISA card company to actually get a refund. They wouldn't refund the shipping charges so I would have been stuck with shipping both ways. However, my VISA card company went ahead and refunded the original shipping charge amount as a good will jesture from them. Thanks Chase Visa Card.

So if you are tempted to buy from cell-phone-accessories.com, please think twice.

Dan
Mount Vernon, Washington
U.S.A.