Complaint Review: Cell Phone Traders

 I submitted a quote for my Samsung Galaxy Note for and received a quote of $247.  I proceeding with the selling of my phone through this company.  I printed and shipped the phone of September 20, 2015.  It was received on September 24 and have yet to get a response by email, or a phone call.  I have called numerous time at different times and there is never anyone to answer calls.  I have sent several emails and get the same "we will get back with you, if you have questions call this number".  At this point I want my $247 or my phone back.