Complaint Review:
Cellan
Coleanse and Cellan are a SCAM ... read terms and conditions before you even
sign up for the 'trial' ... within 16 days of signing up for 'free trial' they will bill you for a full subscription and bill your credit card continuously without your consent and without you ever receiving any product to try.
It is very difficult to get your money back. No legitimate business operates this way. - please
share - http://www.scambook.com/search/reports?search=coleanse
This is the guy that set up the Coleanse and Cellan websites in 2011 :
I would contact him directly ...
Rintala, Kurtis
Kurtis (at) phreshclick (dot) com
2240 south carmelina ave
Los angeles, California 90064
United States
(310) 795-9802
2 Updates & Rebuttals
Customer Service
Salt Lake City,Utah,
Cellan Customer Care
#3UPDATE Employee
Thu, November 14, 2013
Cellan is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase. Our commitment to providing the highest quality service possible is reflected in the following policies:
- A risk-free 14-day trial. We give our customers a generous trial period with the product so they’re able to try it before purchasing it. If for any reason at all you’re not satisfied, please simply contact customer service and we’ll cancel your account to ensure that you’re charged nothing further.
Please note that while this is a free trial, it is not a free sample. It wouldn’t be viable for us to send out thousands and thousands of free bottles every month, but we can offer a trial period on the product so there’s no risk for our customers and they have ample opportunity to try it to see if it’s right for them. A large majority of our customers who take advantage of this free trial go on to take Cellan month after month and they do so because they experience results. It works.
These results are a reality of Cellan’s key ingredients: a proprietary blend of African Mango (Irvingia Extract), Vitamin C, Niacin, EGCG Extract, Blueberry Extract, Blackberry Extract, and Raspberry Ketones, that was designed to kick start your metabolism, increase energy levels, balance blood sugar levels, and increase your intake of antioxidants.
Our corporate mailing address:
Cellan 16 Bottles, LLC
PO Box 30816
Salt Lake City, UT 84130
Our website:
http://www.yourcellan.com
And lastly, please call us. US and Canada: 855-235-5261, UK: 0800 046 1506, Australia: 1800 009 063, Ireland: 1800 937 093. Our customer care department is available 24 hours a day, 7 days a week, and we want to hear from you.
Thank you for your time, thank you for your interest in Cellan, and we look forward to helping you achieve your weight loss goals.
Best Regards,
Cellan, Corporate
Cellean/Colense
West Hollywood,California,
USA
Cellan and Coleanse
#3UPDATE Employee
Thu, March 15, 2012
Cellan and Coleanse is a 16-day trial which starts the day of order, which you agreed to on the checkout page. If you are satisfied with the product, we bill you for your initial order and subsequent bottles every 30 days thereafter until cancelled.
If you are unhappy with the product and cancel after the trial period you are charged for any bottles that have been shipped to you. The phone numbers for all countries are listed on the bottle and customer service representatives are
happy to help you with cancellation of your membership. US & CANADA: 855-235-5261, UK: 08000461506, Ireland: 1800 937093, Australia: 1800009063, France: 0805636253 and Spain: 800600726.