Complaint Review: Cellular Gadget

I ordered a laptop charger for my computer from Cellular Gadget on Febuary 9th 2015. There was an upcoming holiday and lots of snow. However, when two weeks passed and I still hadn't recieved anything, I checked my online account and my item was listed as "pending". I emailed them and they sent back a message saything that they would check with the post office to see what the issue was but it would take 24 -48 hours. Nearly two weeks later, when I hadn't heard from them, I sent another message. This time I did not recieve an email back. I called numerous times and could not get ahold of any live person. I left many voicemails detailing my problem. Three more weeks pass and I didn't hear anything. I sent another message demanding a refund. This time I recieved an automated response saything that they would look into the issue and get back to me in 24 - 48 hours. It has been a week since this last email was sent and I haven't been constacted. It has been a total of nearly two months and I still have yet to get any live responses or solutions.