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  • Report:  #1269519

Complaint Review: cellular gadget

cellular gadget out of business? no response to email & phone disconnected do not know Internet

  • Reported By:
    Bruce — Urbana Illinois USA
  • Submitted:
    Sat, November 21, 2015
  • Updated:
    Sat, November 21, 2015

On or about  May 22 of this year ('15), the power supply/charger for my Mac laptop ceased to function.  I ordered a new 60w magsafe power supply for about $30 from Cellular Gadget (free shipping + one year warranty).  It seemed like a good deal -- in hindsight, maybe *too* good a deal, since when that charger also 'died' in mid-October of this year  (only about five months), I tried to contact the seller to find out how to get a replacement under warranty. I tried calling the 888#, and the fact that it immediately went to a terse message that said something to the effect of: "We're sorry, but no one is available to answer the phone. Goodbye!" should have been my first clue that it was going to be difficult/more like impossible to make good on the warranty coverage.  A subsequent email describing the situation went unanswered (this is now a month later..).  I imagine that the shady operator will probably pop back up, with a new, catchy site name.

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