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  • Report:  #124257

Complaint Review: Cellular One

Cellular One rebate ripoff didn't pay rebates Frederick Maryland

  • Reported By:
    Morgantown West Virginia
  • Submitted:
    Fri, December 24, 2004
  • Updated:
    Fri, December 24, 2004
  • Cellular One
    5235 Westview Drive, 1st Floor
    Frederick, Maryland
    U.S.A.
  • Phone:
    800-610-8188
  • Category:

After not being told that there was a 30 day limit on claiming a rebate on a new phone (Moto V400), I luckily sent the forms in between 2-3 weeks after I got the phones.

Cellular One conveniently received the forms a few days after the deadline.

$50 rebate x 3 phones = $150 gonzo.

So far customer service is absolutely no help.

How are you supposed to have proof of when you mailed something.

I signed a 2 yr contract, and now they dont even want to talk to me.

BTW, their service here sucks too. Approx 50% of my calls are dropped, and I'm in a supposed very strongly covered area.

Ron
Morgantown, West Virginia
U.S.A.

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