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  • Report:  #1152404

Complaint Review: Cellular Outfitter

Cellular Outfitter Charged me twice for an order they didn't even process Internet

  • Reported By:
    SLagonia — Carmel New York
  • Submitted:
    Thu, June 05, 2014
  • Updated:
    Thu, June 05, 2014

Went to Cellular Outfitters because they offered an impossibly good deal for a charger.  

I should have known somethingwas wrong when they wouldn't tell me the shipping and handling charges until after I finished paying (they were insane, BTW, but I'd still have made the purchase because the cheap charger more than made up for it).  

However, after I noticed they billed me twice for it, I went back to the website to complain...  Turns out the order was never processed at all!  They billed me twice for a product that I will not even be getting!  

Their customer service has been no help.  They just tell me they are not responsible and thanks for being a customer.  I am simple SOL on the entire thing.  It's too little money to make it a legal issue, which is probably how they operate.  No one is going to sue over $18.  I will write a rip-off report, though.  

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