Cellular Outfitter Janesupport@cellularoutfitter.com company will not send a RMA return/exchange slip to return items for the correct ones.Don't answer emails/calls. Riverside California
I went to cellular outfitter.com site to order cellphone items after seeing good reviews. I typed in Moto G 4th gen in search box for the phone type to order items. Site had Moto G regular items listed and they were ordered by mistake. I have tried many many times to email and to file return forms to get a RMA slip to enclose with items to be returned to never get a response or email back with a slip to print and return. I have called their CA business twice and only get a recording with no return calls. BAD for business.
Jane at support@cellularoutfitters sent me an email stating to fill forms again and get a RMA slip, which she sent to me over a week ago and still nothing. I need to return items and get a correct size exchange or a full refund which they do not want to do.
The items I received are usless and will not fit the phone. I have all the emails in my folder that I sent and the only reply email from Jane, which was helpless. My total was $29.98 and feel this company is a RIP OFF and I need a FULL REFUND.