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  • Report:  #1362815

Complaint Review: Cellular Outfitters

Cellular Outfitters Fraudulent shipping charges Internet Internet

  • Reported By:
    Another dissatisfied customer — Port aransas Texas USA
  • Submitted:
    Mon, March 20, 2017
  • Updated:
    Tue, March 28, 2017
  • Cellular Outfitters
    Internet
    USA
  • Phone:
    800-871-6926
  • Category:
    On-Line Stores
*Author of original report: Addendum

 I ordered a case for​my cellphone. Only after I placed my order were shipping charges added. To me this I out and out fraud. Google lists this as a "trusted seller". Shame on you Google

1 Updates & Rebuttals

Addendum

#2Author of original report

Tue, March 28, 2017

 After spending approximately 1 1/2 hours trying to get through. After complaining and "discussing"this with their customer service representative, I was able to get them to credit my account for the bogus charge. They consistently stated the shipping charges were disclosed on their website. I do not believe that to be true. They did do the right thing in the end as my credit card did show the credit for the shipping charge.

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